What happens to your park after Insite?
A Clear Path Forward During System Uncertainty
We understand that the recent news about Insite will have caused some uncertainty for your business and that running multiple parks already demands constant coordination across bookings, finance, operations, and on-site teams.
When that foundation is disrupted, the pressure shifts quickly to keeping everything moving day to day, while still delivering a consistent experience for your guests. EliteParks can support you during this period of change and give you confidence in the future.
While bringing bookings, finance, operations, and customer data into a single, connected platform, EliteParks gives you real-time visibility across every park, helping you stay in control and reduce the reliance on manual workarounds or disconnected tools.
Built on Microsoft Dynamics 365, EliteParks provides the structure, governance, and long-term reliability needed to support both immediate transition and future growth.
AI for Holiday Parks
AI that works as hard as you do. Helping you reduce admin, act on data faster and create new revenue opportunities.
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Plug & Play Park Booking Engine
Turn Your Website into a Live Booking Channel Control how bookings, long term storage and seasonal contracts, spaces, and services are presented online, using real-time data from EliteParks.
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Owner management
Simple, reliable tools for managing owners. Support great relationships while keeping billing and communication accurate and organised.
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Bookings and reservation management
From Enquiry to Arrival. Everything You Need to Manage Bookings & Reservations
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Sales and leads
Track Every Lead. Close Every Opportunity. Capture, manage, and convert leads with full visibility across every deal and team member.
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Maintenance
Maintenance that works with the rest of your operation. Connect tasks, teams and job tracking into one simple workflow.
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Finance
Full Financial Control for Parks, Resorts and Campgrounds From billing to reporting, manage every aspect of your finances in one place.
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Housekeeping
Housekeeping that stays one step ahead . From arrivals to departures, cleaning tasks are created and assigned without the manual admin.
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Marketing
Turn Data into Actionable Marketing. Reach the right people with the right message, at every stage of the customer journey. All powered by the customer data already flowing through your park operation
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My Elite
Put your brand in your customers’ hands. A fully branded app that connects guests, holiday home owners, berth holders, and members to your park, giving them easy access to bookings, services, communications and personalised content.
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Park App for Your Team
Mobile tools for on-site teams, with our holiday park app. Cut the paperwork, speed up task completion and keep everyone on the same page with mobile tools that work the way your operation does.
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Industry Insights
Benchmark your business with confidence. Compare performance across holiday home sales, holiday sales and park management with real industry data, helping you focus strategy and drive growth.
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Smart Meter Technology
Smarter Utility Management for Parks. Automate meter readings, cut admin time, and improve accuracy with a fully integrated solution that turns site-wide utility data into invoices in just a few clicks.
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OTA Integrations
Maximise Bookings, Minimise Effort with OTA Integrations Seamlessly connect with top OTAs for easier booking management. Reduce manual updates, help prevent double bookings, and keep availability in sync.
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Arcade management
Keep your arcade earning and operating smoothly. Stay on top of collections, maintenance and machine performance.
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Activities
Manage bookable experiences with ease. From paddleboarding to pottery, schedule, promote, and fill every on-park activity from one simple place.
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Events
Make Every Park Event Seamless and Memorable From private parties and weddings to business conferences, EliteParks gives your team everything needed to manage events with clarity and control.
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Rental Bookings
Take bookings for anything from bikes to BBQs. Flexible, time-based rentals with built-in deposits and holiday booking integration.
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Sustainability
Sustainability tracking within EliteParks, making environmental management part of your everyday workflows.
View SolutionEliteParks is built on Microsoft Dynamics 365, giving you the confidence of world-leading technology that’s secure, reliable, and constantly evolving. At a time when platform reliability, support, and roadmap clarity matter more than ever, this gives you confidence that your operations are built on technology designed to scale, evolve, and remain supported long term.
What truly sets it apart is that it’s been developed specifically for holiday parks, resorts and campgrounds, by people who know the industry inside out.
That means fewer workarounds, less manual admin, and more time for your team to focus on guests, all backed by the strength and scalability of Microsoft.
Contact us to arrange a Discovery call with one of our consultants.
We’ll invite you to a demo of our proposed solution which meets the needs of your business.
After the software demo and answering any questions you may have – we’ll present you with an Indicative Price Illustration with a clear breakdown of all fees and resources included.
Next, we’ll carry out a series of Business Process Analysis workshops to walk through your processes and map them to the functionality of your chosen solution, ensuring that the software fits your business requirements.
We provide a business proposal including commercials, delivery scope, and a high-level project plan. After contracts are signed, we’ll organise a project kick-off meeting where you begin working with our implementation team.
By joining the Elite Community, you are now part of a very special group of businesses in the park industry, who all share the same enthusiasm for world-class Microsoft Dynamics 365 technology.
Software users across multiple solutions.
Years combined experience in the residential and holiday park industry.
Countries we operate
our software in.
Years combined experience working with the Microsoft Ecosystem.
Data migration is handled as a structured, supported process, not a single cut‑over moment.
EliteParks onboarding is planned in clear stages, covering data migration, configuration and role‑based training, so guests experience continuity rather than disruption.
Existing data is migrated securely and validated before go‑live, while communications and access are managed in a way that feels calm and familiar.
The focus is on protecting guest relationships throughout the move, so engagement, trust and day‑to‑day interactions continue without friction.
EliteParks is built to give park groups consistent visibility across every site, without relying on manual workarounds or disconnected tools.
Reporting is unified across sales, bookings, owners, finance and operations, so teams are working from one source of truth rather than reconciling different systems.
At group level, this makes it easier to monitor performance, spot issues early, and maintain governance as operations scale or change.
Control comes from everything being connected, with clear permissions, audit trails, and reporting that reflects how multi‑site park groups actually operate.
Once data is migrated you will instant access to reporting.
In EliteParks, finance isn’t bolted on or maintained through loose syncs. The financial ledger is fully integrated as part of the core platform, rather than sitting alongside park operations as a separate system. Sales, reservations, owners, and operational activity feed directly into finance, removing the need for double‑entry between park systems and accounts and creating clear audit trails from customer activity through to financial records. This provides a more robust, scalable foundation for multi‑site operations and long‑term reporting confidence.
That same approach extends to data. EliteParks operates on a single‑source‑of‑truth model, where operational, customer, and financial data all live within one Microsoft‑hosted platform. Data that integrates properly includes customer and owner records, reservations and sales activity, financial transactions and reporting, and operational data such as maintenance, housekeeping, memberships, and events.
By keeping this data connected at source, rather than split across disconnected systems, exports, or spreadsheets, teams gain accurate, consistent visibility across departments, without manual reconciliation or duplicated effort.
EliteParks combines operational data and finance within a single integrated platform, removing the need for loose, one‑way links between separate systems.
Invoices, payments, balances, and customer accounts all reference the same underlying data. This reduces the risk of mismatched records, duplicated entries, or “invisible” transactions that can occur when finance data is split across disconnected databases.
EliteParks is designed to handle multiple users and high t volumes of transactions at the same time. Tasks such as check‑ins, posting payments, or generating invoices are processed within a shared, central system rather than relying on local machines or individual installations.
This structure helps maintain consistent performance during peak operational periods and avoids the slowdowns commonly associated with locally installed software.
EliteParks uses a single, central availability and reservation record that is shared across the system. Online bookings, internal reservations, and third‑party feeds all reference the same pool of live availability.
Once a pitch or accommodation is selected, availability is updated immediately, ensuring that booking windows are held correctly and conflicts cannot be created by concurrent users or channels.
Customer accounts in EliteParks bring bookings, invoices, payments, and communications together in one place. Routine processes such as invoicing, applying payments, issuing confirmations, and tracking balances are handled within structured workflows, reducing the need for manual reconciliation, spreadsheet tracking, or repeated data entry.
This allows teams to spend less time maintaining accounts and more time supporting guests and owners.
Self service is also available to your customers via the My Elite app.
For teams that work out and about on site there is a mobile app that works in sync with EliteParks for maintenance, housekeeping, meter readings and even siting teams.
Ryan Johnson
Implementing Elite Dynamics gives you the ability to utilise the Microsoft technology stack and take advantage of that. It’s just an enabler for us to...
Gavin Leverett
EliteParks is the only solution we found that truly fits the way our business operates. From handling sales through to managing intercompany transacti...
Sarah Miles
With EliteParks in place, we'll have the visibility, customer insight, and flexibility we need to make faster decisions and deliver a more consistent ...
Vibeke Loberg
The introduction of EliteParks has had a significant positive impact across every department and for our valued customers. With the right tools now in...
Paul Cannon
EliteParks has made a real difference to how we operate at Park Holidays. Having one dependable system behind the business means our teams aren’t tied...
Emily Leach EliteParks has brought a level of clarity and consistency to our operations that we’ve been working towards for a long time. The difference in how qui...
Michael North
Growing the Harrison Holidays group has become far more manageable since we moved our operations onto one consistent system. Bringing new parks into t...
Geoffrey Chestnutt
With Elite Dynamics’ industry and tech expertise and support, we’re enhancing our customer journey and looking after our customers in a meaningful and...
Michael Procyshyn We had some real problems with lack of controls, lack of processes and no formal helpdesk for the IT function. It was a real challenge. Now, everythin...
Thomas Scarrott
The one thing I’ve always felt with the Elite Dynamics team is that they make you feel as if you’re their only customer. That’s a great thing. You can...
Claire Lloyd
We chose Elite Dynamics for several reasons but ultimately, we recognise they provide the leading UK based IT solution for the holiday park industry. ...
David Goldsmith
Prior to moving to Elite Dynamics solutions, we found that certain processes were just taking too long – for example reconciling direct debits and jus...
Stephen Brown
Over the last 12 months I've seen a reduction in the cost of labour in my housekeeping and maintenance teams. I believe that can be directly attribute...
Nicolás Charritton
Holiday and Residential Parks is a niche within the hospitality and tourism industry. Businesses in this sector have very unique and complex needs, so...
